Search Jobs

POSITION SUMMARYThe Youth Employment Specialist is a direct service provider to all assigned clients responsible for fulfilling Work Based Learning referrals. They communicate directly with referred clients, the client’s supports and with Vocational Rehabilitation Counselors to build relationships and properly fulfill the client’s goals.The Youth Employment Specialist coordinates and communicates with the Lead Youth Employment Specialist to discuss placements and activity, attends team planning meetings, reviews payroll for clients, and ensures case notes and deliverables are submitted promptly.ESSENTIAL FUNCTIONSReasonable Accommodations StatementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Essential Functions Statement(s)Develops new business relationships for clients which enables them to perform their Work Based Learning Experiences (WBLE).Assists with the intake of new clients to ensure clear expectations are set, documentation is completed accurately, and the new client is cleared to work in a WBLE.Assures each client is placed in appropriate WBLE locations and is provided with the relevant level of support.Creates accommodations for clients to ensure WBLE success to include task lists, adding phone reminders, modifying tasks based on the client’s learning style, and others as needed.Works with supervisors at job sites where clients are working to ensure potential issues are addressed as quickly as possible.Ensures effective communication with client families so that they are aware of progress, challenges, or any issues that may arise during services.Maintains regular contact with clients and their supports when appropriate (call, text or email) to discuss appointments, scheduled interviews, and to ensure the appropriate level of support is provided.Creates accurate and professional case notes and deliverables in the Customer Relationship Management (CRM) to be submitted to Vocational Rehabilitation for approval and correct errors promptly.Reviews staff training on new policies, procedures, and processes.Competes monthly summary reviews in a timely manner as instructed.Communicates with Vocational Rehabilitation Counselors to provide updates on each client and address issues as they arise.Ensures shared calendars are up to date.Assists with special programs in their area as needed.Drives clients to various locations as needed.Completes other required duties as directed.POSITION QUALIFICATIONSCompetency Statement(s)Job KnowledgeCritical and Strategic ThinkingProblem Solving/AnalysisInterpersonal SkillsCommunicationSales SkillsOrganizational SkillsTime ManagementSKILLS & ABILITIESEducation:High School diploma required: some college including a degree in any field preferred.Experience:No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred.Computer Skills: Proficient with Microsoft Suite, Adobe and web-based databaseSystems.Other Requirements:Open availability required: must be available during days, evenings and weekends to work around students' school schedule.Ability to pass a level 2 background checkMust have reliable transportation, a valid driver’s license, auto registration, auto insurance coverage-minimum (bodily injury $50,000 per person/$100,000 per accident).Bilingual is a plus (English / Spanish); ASL is a plus.Confidentiality and the ability to manage multiple deadlines is required.Must have own computer, printer, smartphone with data plan, and high-speed internet connection.SUPERVISION: NoneTRAVEL: Local travel required.PHYSICAL DEMANDS AND WORKING ENVIRONMENTThese conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.Environment: Office environment and in the field at various business locations.Physical: Standing, walking, reaching and prolonged periods sitting while driving andworking on a computer. Must be able to lift up to 40 pounds as needed.Vision: See in the normal visual range with or without correction; vision sufficient to readcomputer screens and printed documents.Hearing: Hear in the normal audio range with or without correction.

POSITION SUMMARYThe Employment Specialist (ES) is responsible for creating and implementing a plan for each assigned customer in efforts to find employment that fits their job goal, interests and is a reasonable distance from their home. The customer’s plan is to include actions to aid in the retention of the position for a designated period of time. The Employment Specialist shall follow company instruction and provide a level of service to its customers that meet and exceeds the standards of excellence.ESSENTIAL FUNCTIONSReasonable Accommodations StatementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Essential Functions Statement(s)Organizes area Memorandum of Understanding (MOU) campaigns and works to develop new business relationships; assists the team to ensure appropriate and sufficient area MOU development.Supervises, trains and assists Job Coaches (JC) with job activities; monitors JC work hours to ensure proper tracking.Searches for OJT opportunities that match the customer’s interests, abilities and are a reasonable distance to their home; researches online job boards, company websites and social media; networks with hiring managers and human resources to promote service in efforts to find OJT opportunities.Assists customers with applications and assessments as needed.Helps the customer prepare for interviews by providing instruction on how to write a resume, how to complete and follow-up on job applications; assists and coaches customers with interviewing skills.Maintains contact with customers via phone, text, email or in person on a regular basis prior to placement; documents all customer information in database program; communicates with each customer a minimum of once per week and meets with customers in person no less than once per month.Assists customers in following up on applications with specific employers; documents customer’s progress in database program; transports customer as needed to assist in the application follow-up and interview process.Ensures the customer begins and retains employment by offering support, ensuring appropriate training, coaching and communicating through the life of the case; communicates with employers and helps to solve issues that may arise to ensure job retention.Maintains regular communication with Vocational Rehabilitation Counselors regarding the progress of each customer.Drives clients to various locations as needed.Completes other assigned tasks as directed.POSITION QUALIFICATIONSCompetency Statement(s)Job KnowledgeLeadershipCritical and Strategic ThinkingProblem Solving/AnalysisInterpersonal SkillsCommunicationSales SkillsOrganizational SkillsTime ManagementSKILLS & ABILITIESEducation:High School diploma required: some college including a degree in any field preferred.Experience:No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred.Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems;CRM experience preferred.Other Requirements:Open availability required: must be available during days, evenings and weekends.Ability to pass a level 2 background checkMust have reliable transportation, a valid driver’s license, auto registration, auto insurance with minimum coverage of bodily injury $50,000 per person/$100,000 per accidentBilingual is a plus (English / Spanish); ASL is a plus.Confidentiality and the ability to manage multiple deadlines is required.Must have own computer, printer, smartphone with data plan, and high-speed internet connection.SUPERVISION: Supervises Job Coach positions.TRAVEL: Local travel required.PHYSICAL DEMANDS AND WORKING ENVIRONMENTThese conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Environment: Office environment and in the field at various business locations.Physical: Standing, walking, reaching and prolonged periods sitting while driving andworking on a computer. Must be able to lift up to 40 pounds as needed.Vision: See in the normal visual range with or without correction; vision sufficient to readcomputer screens and printed documents.Hearing: Hear within the normal audio range with or without correction.

The Field Preventative Maintenance Technician performs field service inspections/general preventative maintenance based on customer service agreements. Contributes to a positive work environment and promotes the vision, mission, and values of BMC.Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.Perform complete oil, filter and lubrication services including checking and filling fluid levels to O.E.M. specifications and refueling as requested and supplied by customer.Follow all documented CSA processes and guidelines. Maintain lube records for all work performed. Ability to read Scheduled Oil Samples (SOS) reports and analysis. Provide service reports, oil samples, and inspection paperwork to customers as work is performed. Inspect equipment for external signs of potential component failure. Inspect safety devices and report inoperable conditions. Prepares accurate and complete service reports timely. Maintain service readiness of field lube truck including customer service fluid supplies.Knowledgeable in the proper startup and shutdown procedures of CAT equipment.Flexible to work after hours when needed to meet customer needs. Performs other duties as assigned.

EPG Field Service Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company engines and power generation equipment and components.Installation, maintenance and troubleshooting of engine and electrical related system transfer switches, and switchgear. Removes, disassembles, assembles, and installs components and parts.Interpret technical drawings, schematics and wiring diagrams. Diagnose the problem and cause of failure through logical troubleshooting steps. Determines reusability of parts in accordance with published Caterpillar reusability guidelines. Orders replacement parts ensuring that parts ordered are correct and complete at time of order.Cleans, repairs, reconditions, and maintains equipment and components.Tests, measures, and adjusts engine and machine systems and components.Prepares, inspects and operates machines prior to delivery.Keeps up to date with developments in tooling, technologies and systems. Prepares inspection and appraisal reports.Prepares accurate and complete service reports timely.Maintain a professional and proper personal appearance.Flexible to work after hours when needed to meet customer needs.Preparing parts requisitions, time cards, part returns, accurate and complete service reports and other necessary reports and forms.Maintaining the service truck and equipment carried on the service truck.

The Shop Technician assumes a high level of responsibility early. Successful Shop Technicians are fast learners, self-motivated and independent workers. Shop Technicians receive intensive training in troubleshooting, technical procedures, and safety.Contributes to a positive work environment and promotes the vision, mission and values of BMC.Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.Maintenance, troubleshooting, and repair of all types mechanical and hydraulic- and diesel-powered equipment.Skill-level requirements vary from basic troubleshooting and preventive maintenance to component replacement.Requires basic working knowledge of equipment operation and associated operating systems.Requires basic understanding of electrical, hydraulic, and pneumatic circuits/drawings/prints.Ability to use diagnostic equipment (i.e., Cat ET, CAT-SIS)Familiarization of electronic cables, connections, and sensors.Maintain, diagnose and repair a variety of equipment including diesel engines, transmissions, drive train components, winches, high pressure pumps, centrifugal pumps, air compressors, microprocessor controls, electro-mechanical equipment, hydraulic systems, pneumatic systems, gearboxes, PTO's, 12/24v electrical systems, equipment cabs and controls, chassis and suspension, A/C systems etc.Performs inspections required by company.Installs and/or replaces new or reconditioned repair parts.Tests equipment for proper operation.Ensures total customer service.Operates lifting devices.Must complete proper paperwork as assigned.Preparing parts requisitions, timecards, part returns, accurate and complete service reports and other necessary reports and forms.Other duties as assigned.

JOB SUMMARYThe Organ Recovery Coordinator I evaluates the medical eligibility of potential organ donor referrals and organ imports. Is responsible for the authorization process and family support. Facilitates or coordinates organ donation activities including comprehensive medical management of the donor, assists with organizational quality improvement projects, and serves as a clinical resource for hospital development to maximize donation opportunities.KEY RESPONSIBILITIESEssential Duty or Function1. Maintains the highest standards of professional conduct and interpersonal relationship development; promoting a positive and collaborative work environment.2. Responds to initial organ donor referrals and follows up on referred patients when on shift.3. Completes referral evaluations for the purpose of determining organ and tissue donor suitability based on LCO, Centers for Medicare & Medicaid Services (CMS), OPTN/UNOS, Association of Organ Procurement Organizations (AOPO) and Centers for Disease Control and Prevention (CDC) guidelines and recommendations.4. Demonstrates an understanding of the legal and hospital requirements for death declaration and organ donation.5. Identifies the patients legal next-of-kin in accordance with state and Uniform Anatomical Gift Act (UAGA) statutes.6. Assesses family dynamics, availability of hospital support system, and family needs (e.g., cultural, religious, emotional, informational.)7. Clinically manages the organ donor per LCO protocols and under direction of the Medical Director or AOC, allocates organ(s) in accordance with LCO and OPTN/UNOS policy, facilitates recovery and preservation of organs in the O.R, and completes all related documentation per standards8. Identifies organ- and tissue-specific and behavioral risk factors in accordance with LCO and regulatory guidelines.9. Knowledgeable of the pathophysiological sequalae of brain death and endeavors to physiologically manage the donor to achieve optimal organ function within the parameters defined by the associated protocols under the guidance of the AOC, Physician Consultants, and Medical Director.10. Collaborates with hospital staff to evaluate and physiologically manage the donor to achieve optimal organ function.11. Understands and complies with procedural aspects and requirements of blood, culture and typing specimen collection and labeling.12. Reviews and documents required information within the donor record, including labs, diagnostics, and procedural records.13. Coordinates transportation and logistics of organs, blood, tissue typing materials, and recovery teams14. Coordinates interdepartmental processes, including post-recovery communication.15. Complies with LCO and OPTN/UNOS policies regarding documentation, maintenance, and confidentiality of records.16. Performs quality control on donor records; assists with quality improvement and Recovery Department projects, and performs other duties as required.QualificationsJOB SPECIFICATIONSEducationAssociate degree in nursing, respiratory therapy, paramedic medicine, or related biological science (including Transplantation and Donation Sciences). A Bachelor’s degree or higher in nursing, respiratory therapy, or related biological science is preferred.ExperienceOrgan Recovery Coordinator or Hospital ER, ICU, and surgical experience preferredSkills and AbilitiesAbility to work independently as well as in a team environment.Ability to effectively "read" another person and guide your actions by your understanding of their individual needs or valuesStrong computer and data entry skills including Word, Excel, Outlook, and Internet.Effective problem-solving and decision-making skills, which demonstrate good judgment.Sensitivity and high degree of confidentiality required.Licenses or CertificatesBLS, ACLS, & PALSSUPERVISIONReports to the Manager of Recovery ServicesSUPERVISION EXERCISEDNoneWORKING CONDITIONSWorking EnvironmentJob is performed in a clean, temperature-controlled, indoor environment with little exposure to fumes, dust, loud noise, etc. Exposure to some high risk elements defined under CDC and OSHA guidelines.Physical RequirementsReasonable accommodations will be made for some physical demands for otherwise qualified individuals who require and request such accommodations.Physical DemandsIncumbent is required to stand, walk, push, pull, sit, twist, reach overhead, and bend to the floor.Requires manual dexterity for use of hands and wrists.Visual DemandsIncumbent is required to view computer screen for extended periods of time; must be able to discern colors. Requires normal near and far vision, corrected.Hearing DemandsIncumbent receives information through oral communication and communicates via telephone.Speaking DemandsIncumbent exchanges ideas by means of the spoken word; must convey detailed, spoken instruction to others accurately and quickly.Mental DemandsIncumbent will have pressure to meet deadlines, read and comprehend at a level necessary to perform essential job functions, work harmoniously and effectively as part of a team, and sometimes overcome obstacles to perform satisfactorilyTravel DemandsTypically required to travel by personal vehicle, LCO vehicle, rental car, light charter aircraft, or commercial aircraft in order to meet all of the essential functions.Incumbent must maintain a current Ohio driver’s license and a safe driving record in accordance with current insurance provider or be able to independently travel within LCO’s service area.

Greetings, All jobseekers for Davenport, IA. The IRS in SBSE is hiring Revenue Officers and setting up interview times! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division

DescriptionJOB SUMMARYThe Organ Recovery Coordinator I evaluates the medical eligibility of potential organ donor referrals and organ imports. Is responsible for the authorization process and family support. Facilitates or coordinates organ donation activities including comprehensive medical management of the donor, assists with organizational quality improvement projects, and serves as a clinical resource for hospital development to maximize donation opportunities.KEY RESPONSIBILITIESEssential Duty or Function1. Maintains the highest standards of professional conduct and interpersonal relationship development; promoting a positive and collaborative work environment.2. Responds to initial organ donor referrals and follows up on referred patients when on shift.3. Completes referral evaluations for the purpose of determining organ and tissue donor suitability based on LCO, Centers for Medicare & Medicaid Services (CMS), OPTN/UNOS, Association of Organ Procurement Organizations (AOPO) and Centers for Disease Control and Prevention (CDC) guidelines and recommendations.4. Demonstrates an understanding of the legal and hospital requirements for death declaration and organ donation.5. Identifies the patients legal next-of-kin in accordance with state and Uniform Anatomical Gift Act (UAGA) statutes.6. Assesses family dynamics, availability of hospital support system, and family needs (e.g., cultural, religious, emotional, informational.)7. Clinically manages the organ donor per LCO protocols and under direction of the Medical Director or AOC, allocates organ(s) in accordance with LCO and OPTN/UNOS policy, facilitates recovery and preservation of organs in the O.R, and completes all related documentation per standards8. Identifies organ- and tissue-specific and behavioral risk factors in accordance with LCO and regulatory guidelines.9. Knowledgeable of the pathophysiological sequalae of brain death and endeavors to physiologically manage the donor to achieve optimal organ function within the parameters defined by the associated protocols under the guidance of the AOC, Physician Consultants, and Medical Director.10. Collaborates with hospital staff to evaluate and physiologically manage the donor to achieve optimal organ function.11. Understands and complies with procedural aspects and requirements of blood, culture and typing specimen collection and labeling.12. Reviews and documents required information within the donor record, including labs, diagnostics, and procedural records.13. Coordinates transportation and logistics of organs, blood, tissue typing materials, and recovery teams14. Coordinates interdepartmental processes, including post-recovery communication.15. Complies with LCO and OPTN/UNOS policies regarding documentation, maintenance, and confidentiality of records.16. Performs quality control on donor records; assists with quality improvement and Recovery Department projects, and performs other duties as required.QualificationsJOB SPECIFICATIONSEducationAssociate degree in nursing, respiratory therapy, paramedic medicine, or related biological science (including Transplantation and Donation Sciences). A bachelor’s degree or higher in nursing, respiratory therapy, or related biological science is preferred.ExperienceOrgan Recovery Coordinator or Hospital ER, ICU, and surgical experience preferred.Skills and AbilitiesAbility to work independently as well as in a team environment.Ability to effectively "read" another person and guide your actions by your understanding of their individual needs or values.Strong computer and data entry skills including Word, Excel, Outlook, and Internet.Effective problem-solving and decision-making skills, which demonstrate good judgment.Sensitivity and high degree of confidentiality required.Licenses or CertificatesBLS, ACLS, & PALSSUPERVISIONReports to the Manager of Recovery ServicesSUPERVISION EXERCISEDNoneWORKING CONDITIONSWorking EnvironmentJob is performed in a clean, temperature-controlled, indoor environment with little exposure to fumes, dust, loud noise, etc. Exposure to some high-risk elements defined under CDC and OSHA guidelines.Physical RequirementsReasonable accommodations will be made for some physical demands for otherwise qualified individuals who require and request such accommodations.Physical DemandsIncumbent is required to stand, walk, push, pull, sit, twist, reach overhead, and bend to the floor.Requires manual dexterity for use of hands and wrists.Visual DemandsIncumbent is required to view computer screen for extended periods of time; must be able to discern colors. Requires normal near and far vision, corrected.Hearing DemandsIncumbent receives information through oral communication and communicates via telephone.Speaking DemandsIncumbent exchanges ideas by means of the spoken word; must convey detailed, spoken instruction to others accurately and quickly.Mental DemandsIncumbent will have pressure to meet deadlines, read and comprehend at a level necessary to perform essential job functions, work harmoniously and effectively as part of a team, and sometimes overcome obstacles to perform satisfactorily.Travel DemandsTypically required to travel by personal vehicle, LCO vehicle, rental car, light charter aircraft, or commercial aircraft in order to meet all of the essential functions.Incumbent must maintain a current Ohio driver’s license and a safe driving record in accordance with current insurance provider or be able to independently travel within LCO’s service area.

Greetings, All jobseekers for Sioux Falls, SD. The IRS in SBSE is hiring Revenue Officers and setting up interview times! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division

Greetings, All jobseekers for Sioux City, IA. The IRS in SBSE is hiring Revenue Officers and setting up interview times! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division

Position Summary Our Parflex Division in Fort Worth, TX is looking for new Machine Operator team members to help keep the world moving. You will use your hands and machines to manufacture Parker tubing in a safe and sustainable manner. Where can you find our Tubing? Parker’s Parflex Division is a leading manufacturer of fluoropolymer tubing and offers multiple secondary processes to meet a wide range of industry and customer needs. Our Fort Worth, TX plant provides critical equipment for multiple industries including the Medical Device Market, Aerospace, Transportation, and Semiconductor. Aspects of Your Work Shared responsibility for finished goods meeting or exceeding customer expectations.Demonstrating correct techniques in processing lengths (clean, square cuts, within work order tolerances on overall length, correct packaging (per work instructions).Perform tensile and elongation testing (training provided with work instructions).Identify any special instructions or customer requirements on packaging and length of tubing.Follow directions from drawings, standard work and work instructions.Identify material by barcode system for each job.Understand the inspection process (training required).Qualifications High School Diploma or GED, recognizes International Diplomas (may need to be translated to English).Must be able to read work orders and interpret manufacturing specifications, understand and use shop math, use and interpret measuring instruments (i.e. calipers, micrometers, pi tape, etc.) Must be able to demonstrate ability to operate manufacturing equipment.Must be able to adapt to production needs to satisfy customer demands.Why You’ll Love this Job Great Pay – Machine Operator team member rates start at $17.00 per hour. You will also be eligible for our profit-sharing bonus every 3 months. Amazing Benefits - From day one, you’ll be able to enroll in all of Parker’s benefits. We have multiple options for Health, Dental, and Vision, and offer a $600 yearly discount on premiums. We also offer Disability Insurance, Paid Parental Leave, and Life Insurance at no cost to you. Additionally, you'll have up to 3 weeks of paid time away from work in your first year. Engaging Workplace - A Parker employee makes a positive impact on the world, and in turn, we strive to make a positive impact on the lives of our employees. We do this by establishing engaging, supportive, and comfortable work environments. Career Growth – Parker Hannifin is a global company with many different opportunities to pursue in the DFW area alone. Parker provides cross training opportunities and tuition reimbursement to help you get there. Retirement Planning – Parker will provide a 401(k) saving accounts with a 100% match for the first 5% of contributions. In addition, we offer a Parker-funded Retirement Income Account (RIA) equal to 3% of your compensation. A Historic Culture – With over 100 divisions around the world, Parker is a global employer in your own backyard. Parker has been around for over 100 years with core values based on Trust, Compassion, Wisdom, and Courage. We aim to embody these values in everything we do at Parker. Schedules: 1st Shift 6:00 A.M. – 2:30 P.M. 2nd Shift 2:00 P.M. – 10:30 PM Shift Differential: $2.00 3rd Shift 10:00 P.M. – 6:30 A.M. Shift Differential: $2.00 Equal Employment Opportunity Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf_

Greetings, All jobseekers for Boise, ID. The IRS in SBSE is hiring for both Revenue Officers and Revenue Agents by setting up interview times below! WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions*****************************************************************************************************************For Revenue Officers Only - See BelowDutiesVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. *****************************************************************************************************************For Revenue Agents only see below:DutiesVacancies will be filled in the following specialty areas: SBSE Field ExaminationThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Conducts independent examinations and related investigations of complex income tax returns filed by individuals or business/organizational entities. Examinations may also contain special audit features or anticipated accounting, tax law, or investigative issues of more than usual difficulty or complexity.Conducts examinations of complex individual and business taxpayers involved in activities or transactions designated or structured to hide or conceal income such as offshore activities, multiple related entities and other means using a wide range of financial and other investigative skills.Conducts package audits to determine that other required returns such as information, excise, or specialty returns are filed and conduct concurrent examinations of these and other returns when warranted. Recognizes the need for specialists and makes appropriate referrals.Identifies issues to be pursued based on large, unusual or questionable items which produce significant tax or compliance effect and utilizes the appropriate tax law and facts needed to resolve them. Recognizes indicators of fraudulent activity and develops appropriate referrals.Utilizes standard accounting methods and techniques during the course of examinations in order to develop information regarding the income and financial operations of taxpayers.Examines accounting systems and records including computerized accounting and financial information systems which reflect a variety of complex financial operations. Gathers and researches data from a variety of sources, and/or specialized accounting practices unique to a particular trade or industry.Confers with taxpayer or their representatives to explain the accounting and other issues involved and the applicability of pertinent tax laws and regulations and explains proposed adjustments.RequirementsConditions of EmploymentSTANDARD POSITION DESCRIPTIONS (SPD):PD98705, PD98706, PD98707, PD98708, and PD98709Visit the IRS SPD Library to access the position descriptions.Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.A 1-year probationary period is required (unless already completed).File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.QualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:BASIC REQUIREMENTS All GRADES (ALSO MEETS GRADE 5 QUALIFICATIONS): A Certificate as a Certified Public Accountant (CPA) or a bachelor's or higher degree in accounting that included at least 30 semester hours in accounting or 24 semester hours in accounting and an additional 6 semester hours in related subjects such as business law, economics, statistical/quantitative methods, computerized accounting or financial systems, financial management, or finance.ORA bachelor's or higher degree in a field other than accounting or a combination of education and experience equivalent to 4 years that included at least 30 semester hours in accounting or 24 semester hours in accounting and 6 semester hours in related subjects as described above.ORCurrently or previously held an Internal Revenue Agent GS-0512 position for at least one year.ANDIn addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:SPECIALIZED EXPERIENCE: GS-07 LEVEL: In addition to the basic requirements, you must have 1 year of Specialized Experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes experience in or related to accounting or auditing that provided the specific knowledge, skills and abilities needed to successfully perform the duties of the position. This experience must have been acquired in a federal or business environment and must be sufficient to demonstrate: 1) knowledge of and skill in applying the principles, concepts and methodology of professional accounting and related fields and 2) skill in communicating and dealing effectively with others. Qualifying experience may have been in accounting, auditing, tax, financial, legal, or other work that required the knowledge and skill defined above.OREDUCATION: Candidates must complete one full year of graduate level education in a field of study such as accounting, business, finance, law, economics, management, statistical/quantitative methods or computer science.ORSuperior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last 2 years of study, or rank in the upper one third of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.SPECIALIZED EXPERIENCE: GS-09 LEVEL: In addition to the basic requirements, you must have 1 year of Specialized Experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes experience in accounting, auditing, tax, financial, legal or other work that required 1) knowledge of and skill in applying the principles, concepts and methodology of professional accounting and related fields and 2) skill in communicating and dealing effectively with others. Qualifying experience is accounting work that includes the design, development, operation or inspection of accounting systems; the prescription of accounting standards, policies and requirements; the examination, analysis and interpretation of accounting data, records or reports; and the provision of accounting or financial management advice and assistance to management. Work could also include developing comprehensive accounting and financial information systems in concert with recognized accounting theory and practices as taught in academic institutions and promulgated by accounting standards boards, professional accounting organizations and the Comptroller General. Professional accounting work must have been creative, analytical, evaluative and interpretive. This may include: Office auditing of various types of tax returns to determine tax liability of individual taxpayers, businesses, or corporations. Interpreting and applying pertinent parts of the Internal Revenue Code and related regulations and procedures and conducting comprehensive analytical examinations. Making determination and redetermination, or audit, on liability for Federal taxes. Investigating alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecution and assertion of civil penalties.OREDUCATION: A course of study that includes two full years of progressively higher-level graduate education, leading to a Master's degree, in accounting or related field of business, finance, law, economics, management, statistical/quantitative methods or computer science.ORA Master's Degree in accounting or related field of business, finance, law, economics, management, statistical/quantitative methods or computer science.ORAn equivalent amount of combined education and experience as described in paragraphs above.SPECIALIZED EXPERIENCE: GS-11 LEVEL: In addition to the basic requirements, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes experience that required 1)Knowledge of and skill in applying professional accounting principles, concepts and methodology in the examination of accounting books, records and systems 2) skill in interpreting and applying tax law for individuals and business and/or exempt organizations; 3) knowledge of business and trade practices to analyze business operations and financial conditions; and 4) skill in interacting effectively in a wide range of situations with a broad range of individuals.Examples of experience qualifying as specialized include: (This list is not inclusive) Experience in interpreting and applying professional accounting and auditing techniques and practices to examine various tax returns of individuals and/or business organizations. Examining accounting systems and records including computerized accounting and financial information systems which reflect a variety of complex financial operations. Gathering and researching data from a variety of sources, and/or specialized accounting practices unique to a particular trade or industry. The interpretation and application of Federal tax law for individuals, business and/or exempt organizations, partnerships, and corporations.OREDUCATION: A course of study that includes 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree in accounting or related field of business, finance, law, economics, management, statistical/quantitative methods or computer science.ORAn equivalent amount of combined education and experience as described in paragraphs above.***QUALIFICATIONS CONTINUED UNDER EDUCATION SECTION***Education***QUALIFICATIONS CONTINUED FROM QUALIFICATIONS SECTION***SPECIALIZED EXPERIENCE: GS-12 LEVEL: In addition to the basic requirements, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes experience with progressively responsible and diversified professional accounting or auditing work that required the application of professional accounting principles, theory, and practices to analyze and interpret accounting books, records, or systems specifically to determine their effect on Federal tax liabilities and their adequacy for recording transactions affecting tax liabilities; Experience with the interpretation and application of Federal tax law for individuals, business and/or exempt organizations, partnerships, and corporations; Experience with business and trade practices to develop tax issues based on analysis and evaluation of overall business operations and financial condition; Experience in corporate financial transactions and financial management principles and practices; Experience interacting effectively with a broad range of individuals and negotiating with specialists in accounting, legal, tax, and other similar business related professions. Experience preparing written reports and analyses, and articulating and communicating results and analyses orally and in writing.ANDMEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.ANDTIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".For more information on qualifications please refer to OPM's Qualifications Standards.A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional information*****This announcement has been amended to add an additional cut-off date and Vacancies increases*****We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a Bargaining unit position.Tour of Duty: Monday - Friday Day Shift.Alternative work schedule, staggered work hours or telework may be available.Relocation expenses - NoPay retention may be offered based on applicable laws and regulations.Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 04/14/2023; 08/09/2023; 11/24/2023. This announcement may be amended to include additional cut-off dates within the 12month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants who apply by the initial cut-off date, will be referred in score order. If additional vacancies exist, remaining applicants will be considered in score order as needed. Selections from this announcement may be made no later than (NLT) 04/15/2024.BenefitsHow You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.Rating: Your application will be evaluated on the Critical Job Elements (CJE) of the position to be filled, in accordance with Article 13 of the IRS/NTEU National Agreement. Your application will also be rated and ranked among others, based on your responses to the online questions/assessment. Your experience, education, training, prior performance, and awards, relevant to the position being filled, will be considered throughout the hiring process. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/.Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or to present). To ensure you receive full credit for relevant experience, include the hours worked per week. If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09. Your resume must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number. If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position. (Cover letters are optional.) Please view Resume Tips.Online Application - Questionnaire responsesEducation - See Education Section abovePerformance Appraisal/Awards - Submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.Registration/License (if applicable) - active, current registration/licenseIRS Reassignment Preference Program (RPP)(if applicable) - You MUST meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.Career Transition Assistance Plan (CTAP)(if applicable) - You MUST submit the required documentation as outlined at: Career Transition Assistance Plan (CTAP). If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area.***************************************************************************************************************For Both Revenue Officer and Revenue Agent positions:Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division

Greetings, All jobseekers for Stockton, CA . The IRS in SBSE is hiring Revenue Officers and setting up interview times! DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies will be filled in the following specialty areas:Field Collection OperationsThe following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.Collects delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact. Conducts interviews with taxpayers (and/or their representatives) in different environments such as the business location, residence or office as part of the investigative process of collecting delinquent taxes and securing delinquent tax returns. Taxpayers at this level normally include individuals with relatively large gross income from diversified sources, self employed professionals, medium sized partnerships, corporations involved retail, manufacturing, construction, wholesale, and other businesses as well as smaller businesses with valuable or unusual assets.Provides customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Customer service is based upon learning, interpreting, and applying IRM policies and procedures, regulations, court decisions, state and local laws, and various Titles of the United States Code. Provides instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees. Resolve account discrepancies and responds to taxpayer and practitioner requests.Performs credit and financial analysis of the taxpayer financial records to determine the taxpayer's financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets. Applies expense standards and provides guidance on a wide range of financial alternatives to assist taxpayers in identifying options that could assist in resolving delinquent tax obligations including installment agreements, offers in compromise or suspending collection action. Evaluates and compares taxpayers' financial information to internal and external sources to verify taxpayers' financial condition. The purpose of the analysis is to develop a clear plan of action to resolve the case. For business taxpayers, analyzes financial statements that include balance sheets, income statements and profit and loss statements.Performs financial investigations in situations in which taxpayers are unwilling to be forthcoming concerning assets and sources of income. Searches public records, tax returns, and financial and credit information to locate distrainable assets. Summonses taxpayer records and other financial information from the taxpayer and financial institutions or other third parties. Confers with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination. Develops a feasible plan of action to resolve the case. Recognizes patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.Plans and takes appropriate enforcement actions to secure an assessment on past due returns, such as summonsing tax records, referrals to examination or assessing taxes using IRC 6020(b), or prompt, quick and jeopardy assessments. Takes appropriate enforced collection action, such as levies, redemptions, seizures, nominee liens, judicial actions, or fraud investigation. Conducts trust fund recovery penalty investigations: evaluates willfulness, responsibility and authority, and recommends penalty assessments. Prepares affidavits, statements and testimony for court cases, such as summons enforcement, or seizure action. Files and releases Federal tax liens.RequirementsConditions of EmploymentTelework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.govTo learn more, please visit our page at: Treasury.gov/fairchanceactQualificationsFederal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement:SPECIALIZED EXPERIENCE GS-07:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures;In addition to the experience above, experience that demonstrates knowledge of bankruptcy and lien law. Experience may have been gained in work such as: Reviewing financial documents to determine a business' financial condition and its ability to pay debt; Evaluating income assets, equity and credit to collect delinquent payments; Investigating or tracing financial transactions such as a real estate broker or insurance broker; Establishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions; Counseling taxpayers on tax filing and paying obligations; Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts;OR You may substitute education for specialized experience as follows:Superior Academic Achievement may be met by having a Bachelor's degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies;OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-09:You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience with business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.OR You may substitute education for specialized experience as follows:Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to such a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.B or J.D., if related;OR A combination of experience and education.SPECIALIZED EXPERIENCE GS-11:You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Experience may have been gained in work such as: Collecting delinquent Federal taxes and securing delinquent returns; Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties; Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes; Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes;In addition to the experience above, experience in a wide range business law and the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet. Experience may have been gained in work such as: Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits; Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b); Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs; Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal;See Education Section for continued information regarding Specialized Experience for GS-11.For more information on qualifications please refer to OPM's Qualifications Standards.EducationSPECIALIZED EXPERIENCE GS-11 (continued):OR You may substitute education for specialized experience as follows: Ph. D or equivalent degree or 3 full academic years of progressively higher level graduate education leading to such a degree in a related field such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, public administration or another related field;OR LL.M., if related;OR A combination of experience and education.For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.Additional informationA 1-year probationary period is required.Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for the Santa Rosa location. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.This is a bargaining unit position.Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. and 6:00 p.m.Alternative work schedule, staggered work hours or telework may be available.A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $5,000 and will require a service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.Relocation expenses - No.File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.Obtain and use a Government-issued charge card for business-related travel.If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.Note: Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive is authorized for eligible, highly qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement. You must be willing to work in the city listed above. If you do not have an interest in relocating within 200-mile radius of this city, then you will not be considered at this time for this location. Note: If selected, in the first year you will be stationed and work out of this location’s IRS office (Monday to Friday usually 8:00 am to 4:30 pm) and be required to travel four times for phase training, with training up to 2 to 5 weeks in each of the training phases. Please keep in mind that this is a field position so the applicant will need a valid Driver's License and transportation to complete the field assignments when required. For individuals applying in other locations outside of the radius of the city listed above, your application will remain active for the Revenue Officer – Direct Hire (12 Month Register) position for the location you applied. We are looking forward to talking with you. Regards,IRS Recruitment TeamSmall Business/Self-Employed Division

TitleSports Betting AmbassadorDescriptionAbout Us:Malaka Sports is a leading affiliate marketing partner for premier sportsbooks across the United States. We are on a mission to bring the excitement of sports betting to every corner of the country. As we expand our reach, we are seeking enthusiastic and dynamic individuals to join our team as Sports Betting Ambassadors in Tennessee. If you have a passion for sports and want to be a part of the rapidly growing sports betting industry, this is the opportunity for you!Job Description:As a Sports Betting Ambassador for Malaka Sports in Tennessee, you will be a crucial part of our marketing team, working to promote our affiliated sportsbooks and engage potential users. You'll represent Malaka Sports at various events and locations, acting as a knowledgeable and friendly liaison between sports enthusiasts and our partner sportsbooks.Key Responsibilities:Brand Representation: Be the face of Malaka Sports at local events, sports gatherings, and community functions.Engagement: Proactively engage with sports fans, providing information on our partner sportsbooks and the benefits of using their platforms.Promotions: Implement and promote marketing initiatives to drive user sign-ups and increase brand awareness.Education: Share insights into sports betting, odds, and promotions to potential users, fostering a positive and informed betting experience.Networking: Build and maintain relationships with local sports communities, bars, and relevant partners.Feedback: Gather user feedback and report insights to the marketing team to enhance our marketing strategies.Requirements:Passion for sports and a solid understanding of different sports and betting markets.Exceptional interpersonal and communication skills.Outgoing personality with the ability to approach and engage with people.Basic knowledge of sports betting concepts and terminology.Flexibility to work evenings and weekends as required for events.Must be based in Tennessee.Benefits:Performance Based IncentivesOpportunities for career advancement within the company.Networking opportunities within the sports betting and marketing industry.Flexible schedule.

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United States*REQUIRED TO TAKE ASSESSMENT*

Position: Journeyman Electrician Department: Maintenance Responsibilities: In this role you will be responsible to troubleshoot and repair electrical breakdowns in a production environment. Requirements: · Minimum of 2 years industrial electrical experience (heavy industrial environment preferred)· Self-motivated and familiar with boiler, hydraulics, pneumatics, pumps and motors as well as the ability to read and understand electrical schematics· Ability and willingness to troubleshoot and repair electrical breakdowns and assist with mechanical when needed· Experience with A/C frequency drives, DC drives, Allen Bradley PLC’s, and temperature controllers a must· Must be able to work on new installations, machine modifications and run conduitMust have a Rhode Island Journeyman License ** Location: Pawtucket, RI CoreCompetencies: Problem Solving *Teamwork* Work Ethic and Values Reports to: Maintenance Supervisor

Position: Maintenance Mechanic Department: Maintenance Responsibilities: This position is responsible for effectively maintaining production and facilities equipment throughout the Plant while ensuring that equipment operates at design efficiency and throughput. Machining experience using vertical mills, lathes and surface grinders.· Experience in hands on mechanical work.· Basic understanding of systems, print reading, layout, bearing failure and mechanical drives.· Ensures shop, equipment and tools are safe to use.· Ensures tools and equipment are maintained, in good working order and secured.· Must be able to be work overtime as needed. Requirements:· Knowledge of mechanical systems.· 3 – 5 years practical experience in a related field.· Computer skills required.· High school diploma or GED Core Competencies: Problem Solving * Team work * Work Ethic and Values Location: Pawtucket, RI Reports To: Maintenance Supervisor

Position: Blender Operator Department: Production Overview: Responsible for the charging of hand adds to the blenders, verifying the lot numbers and weights of raw materials and staging the raw material(s) necessary to produce finished products. Responsible for following batch card instructions. Must follow all company policies and procedures and perform other, additional duties assigned by supervision. Job Requirements: · This Blender operator will need to learn Line 4 Blending area. · Responsible prior to the charging of the blender for verifying all TA item code numbers andrecording all lot numbers of staged materials on the batch card.· Responsible for the cleaning and inspection of the blender to insure it is ready to accept the nextcompound charge, staging the necessary raw materials and preparing the blender to accept thenext compound charge scheduled.· Responsible for the charging of all hand adds to the blender as specified by the blender batchcard.· Responsible for reporting any variation from procedure to supervision and documenting thisvariation on the batch card.· Responsible for coordinating blender production with other areas of operation.· Must perform all job functions in a timely fashion and in accordance with all established safetyrules and policies.· Must practice good housekeeping and wear the required Personal Protective Equipment (PPE).· Must meet or exceed all plant performance indicators.· Must participate in and help sustain Lean Manufacturing initiatives. Skills:· Able to read and comprehend English.· Possess good communication skills, both verbal and written.· Possess good math skills.· Able to drive (or learn to drive) a forklift and to use an electric hand truck. Position Reports To: Senior Production Supervisor

BALLET TEACHER – Bala Cynwyd, PA.Bala Gymnastics LLC is seeking a qualified ballet teacher for its Bala Cynwyd, PA location.Job includes work with recreational classes and competitive team Levels 3-10. Must enjoy working with children ages 3-16 in a positive environment.Position Requirements: Strong background in Classical Ballet, min. 1 year experience as a ballet teacher; good communication skills; valid Driver’s License with good driving record.Required: Background check, Safe Sport, Safety & Risk management, Tough coaching and emotional abuse.Position Hours: M-F 4pm-8pm flexible schedule.Qualified candidates may submit resume via email to balagymnastics@gmail.com

RHYTHMIC GYMNASTICS COACH – Bala Cynwyd, PA.Bala Gymnastics LLC is seeking a qualified coach for its Bala Cynwyd, PA location.Job includes work with recreational classes and competitive team Levels 3-10, occasional travel to competitions and training camps is required. Must enjoy working with children ages 3-16 in a positive environment.Position Requirements: Bachelor’s Degree - in coaching, sports science, physical education or equivalent; min. 2 years experience as a RG coach; knowledge in current USAG and FIG rules is a must; good communication skills; valid Driver’s License with good driving record; current USAG professional membership.Required: Background check, Safe Sport, Safety & Risk management, Tough coaching and emotional abuse.Position Hours: M-F 2pm-8pm, additional hours on the weekends required.Qualified candidates may submit resume via email to balagymnastics@gmail.com

Position Summary Our Parflex Division in Mansfield, TX is looking for new Silicone Extruder Operator team members to help keep the world moving. You will use your hands and machines to manufacture Parker tubing in a safe and sustainable manner. Where can you find our Tubing? Parker’s Parflex Division is a leading manufacturer of fluoropolymer tubing and offers multiple secondary processes to meet a wide range of industry and customer needs. Our Mansfield, TX plant provides critical equipment for multiple industries including the Aerospace and Industrial. Aspects of Your Work Operate silicone extruders and monitor for proper product qualityReview schedule for production requirements and plan job duties accordinglyMill silicone per specification and prep hose for extrusionSet up extruder for vertical, horizontal extruded wrap and horizontal manual wrap according to manufacturing specificationsCut and send test samples to lab for product quality controlMeasure actual OD of base hose, review maximum/minimum OD for silicone covered hose and review wall thickness requirementRecord all necessary data for traceability and conformance to specificationsProvide Hose Coiling with reeled products for inspection Maintain work area in clean and orderly fashion, follow 5s practicesKnow and practice all safety regulations and quality guidelinesReport production issues to Direct LeadPerform work of an equal or lower classification Qualifications High School Diploma or GED, recognizes International Diplomas (may need to be translated to English)One (1) year experience in a manufacturing facility preferredMust be able to demonstrate ability to operate department equipment and obtain certification for running silicone millMust be able to work and communicate with peersMust be able to adapt to production needs to satisfy customer demandsMust be able to multitask with various job duties Must be able to read work orders and interpret manufacturing specifications, understand and use shop math, use and interpret measuring instruments (pi tape and calipers)Basic understanding of lean fundamentals preferredWhy You’ll Love this Job Great Pay – We start our Braider Operator team members off at $19.25 per hour. You will also be eligible for our profit-sharing bonus every 3 months. Amazing Benefits - From day one, you’ll be able to enroll in all of Parker’s benefits. We have multiple options for Health, Dental, and Vision, and offer a $600 yearly discount on premiums. We also offer Disability Insurance, Paid Parental Leave, and Life Insurance at no cost to you. Additionally, you'll have up to 3 weeks of paid time away from work in your first year. Engaging Workplace - A Parker employee makes a positive impact on the world, and in turn, we strive to make a positive impact on the lives of our employees. We do this by establishing engaging, supportive, and comfortable work environments. Career Growth – Parker Hannifin is a global company with many different opportunities to pursue in the DFW area alone. Parker provides cross training opportunities and tuition reimbursement to help you get there. Retirement Planning – Parker will provide a 401(k) saving accounts with a 100% match for the first 5% of contributions. In addition, we offer a Parker-funded Retirement Income Account (RIA) equal to 3% of your compensation. A Historic Culture – With over 100 divisions around the world, Parker is a global employer in your own backyard. Parker has been around for over 100 years with core values based on Trust, Compassion, Wisdom, and Courage. We aim to embody these values in everything we do at Parker. Schedules: 1st Shift 7:30 A.M. – 3:30 P.M. 2nd Shift 3:30 P.M. – 11:30 PM Shift Differential: $2.00 3rd Shift 11:30 P.M. – 7:30 A.M. Shift Differential: $2.00 Equal Employment Opportunity Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf_

A DSP provides direct care support services for our clients in order to maximize the individual’s potential. Following Individual Service Plans and Behavioral Support Plans, a DSP is focused on providing services that enhance the overall health, safety, and welfare of their clients. The position focus is to provide support services to clients that require frequent behavioral supports and positive behavioral interventions. Our DSPs are supported by a dedicated behavioral support department!As a Direct Support Professional, you will:Interact with clients assisting with day to day tasksEngage in fun activities with clientsHealth monitoring and medication administrationMeal preparation in accordance to dietary guidelinesLight housekeepingAssist with personal caresQualifications:Minimum of 18 years of ageReliable transportation to and from programs and training classesCommunication & Problem-Solving skillsSuccessful completion of a caregiver background check, TB test and Health ScreenSome positions may require valid driver’s license and acceptable driving record

Position: Caregiver Position at Home InsteadAbout Us: Home Instead is a leading non-medical home care agency located on the corner of 44th and Breton Rd. In Grand Rapids, MI. Our mission is to enrich the lives of our senior clients by enabling them to stay in the comfort of their homes for as long as possible. We proudly serve areas in South Grand Rapids and surrounding communities.Position: CaregiverJob Location: South Grand Rapids and Surrounding areasBenefits:Weekly paychecksConsistent schedule for work-life balanceScheduled clients within your preferred area or distance from your homeTravel pay between shiftsMileage reimbursement for running errands for clientsCompetitive pay range: $14-$15 per hourExtensive client and caregiver match processPart-Time and Full-Time opportunitiesRequirements:Reliable transportationHeart and affinity for caring for seniors in our communityResponsibilities: As a Caregiver at Home Instead, you will be providing essential non-medical care to our senior clients, assisting them with daily activities, and ensuring their well-being. Your compassionate and dedicated service will contribute to the fulfillment of our mission to support seniors in maintaining their independence at home.

Salary:- Pay: $20/ hrPenn Foster Group’s Success Advocates leverage point-of-need digital support tools to shepherd high school, career, and college learners through their personalized learning experience. With a focus on driving persistence and program completion, Success Advocates foster a support environment that allows learners to realize their employability, career, and life goals through accessible, affordable, and self-paced learning opportunities.Essential Job Functions:· Performs all duties in full support of Penn Foster Group’s Purpose, Promise, and Principles, understanding that the positive and effective execution of these duties are instrumental to the success and experience of our learners.· Assumes responsibility for promoting a frictionless “one-stop”, delightful, personalized, and supportive experience for learners, driving improvement in measured learner progression and completion outcomes and satisfaction metrics.· Leverages omni-channel and/ or multi-channel support tools and technologies to perform inbound and outbound digital and telecommunications with learners and their guardians according to defined service level agreements· Performs data-driven interventions and motivation outreach to support, guide and empower at-risk learners through their learning experience, continually building learner confidence and the development of skills necessary to be advocates for themselves· Works with the Education team to advise learners on program or course selections, motivates and coaches learners to help them achieve their career goals· Assists learners with scheduling instructional and tutoring appointments and navigating self-help resources, such as the learning management system, library and the learning resource center· Establishes and grows effective working relationship with other learner support teams to provide a seamless, timely support experience· Strives for first contact resolution and attempts to de-escalate and resolve challenges impacting the learner’s ability to progress· Provides feedback to the Penn Foster Group regarding opportunities to improve the learner experience, serves as a catalyst for support experience improvement· Perform accurate and timely data entry updates to learner profiles in enterprise systems· Manages multi-brand and/ or cross-vertical learner caseloads as needed· Report to site three days per week, at minimum, to facilitate employee growth and development and team culture· Performs other duties as assigned.Knowledge, Skills, Abilities:Education: Associates Degree or equivalent experienceExperience:· 2-3 years’ work experience required· 1-3 years’ Digital Customer Service Experience preferredComputer Skills:· Must be able to perform 8 hours of computer work per day· Perform Inbound and outbound digital and/ or outbound phone support· Adept at learning new technologies· Microsoft Office skills required· Five9 call center skills preferred· Ada chatbot experience preferred· Microsoft Dynamics experience preferredOther Requirements:Ability to multi-task and work efficiently.Excellent verbal and written communication skillsAcute active listening skillsDemonstrates empathy, respect and awareness of the needs of our Learners· Must report to site at least three days per week· When working from home, access to consistent, adequate internet connectivity is requiredSpanish fluency preferredAbout Us:At Penn Foster Group, we are transforming online learning to help learners by uniting Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.Equal Employment Opportunity:We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.What We Offer:We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.Job Type: Full-timePay: $20.00 per hourExpected hours: 40 per weekBenefits:401(k)Dental insuranceHealth insurancePaid time offParental leaveVision insurance

Salary:- Pay: $20/ hrPenn Foster Group’s Success Advocates leverage point-of-need digital support tools to shepherd high school, career, and college learners through their personalized learning experience. With a focus on driving persistence and program completion, Success Advocates foster a support environment that allows learners to realize their employability, career, and life goals through accessible, affordable, and self-paced learning opportunities.Essential Job Functions:· Performs all duties in full support of Penn Foster Group’s Purpose, Promise, and Principles, understanding that the positive and effective execution of these duties are instrumental to the success and experience of our learners.· Assumes responsibility for promoting a frictionless “one-stop”, delightful, personalized, and supportive experience for learners, driving improvement in measured learner progression and completion outcomes and satisfaction metrics.· Leverages omni-channel and/ or multi-channel support tools and technologies to perform inbound and outbound digital and telecommunications with learners and their guardians according to defined service level agreements· Performs data-driven interventions and motivation outreach to support, guide and empower at-risk learners through their learning experience, continually building learner confidence and the development of skills necessary to be advocates for themselves· Works with the Education team to advise learners on program or course selections, motivates and coaches learners to help them achieve their career goals· Assists learners with scheduling instructional and tutoring appointments and navigating self-help resources, such as the learning management system, library and the learning resource center· Establishes and grows effective working relationship with other learner support teams to provide a seamless, timely support experience· Strives for first contact resolution and attempts to de-escalate and resolve challenges impacting the learner’s ability to progress· Provides feedback to the Penn Foster Group regarding opportunities to improve the learner experience, serves as a catalyst for support experience improvement· Perform accurate and timely data entry updates to learner profiles in enterprise systems· Manages multi-brand and/ or cross-vertical learner caseloads as needed· Report to site three days per week, at minimum, to facilitate employee growth and development and team culture· Performs other duties as assigned.Knowledge, Skills, Abilities:Education: Associates Degree or equivalent experienceExperience:· 2-3 years’ work experience required· 1-3 years’ Digital Customer Service Experience preferredComputer Skills:· Must be able to perform 8 hours of computer work per day· Perform Inbound and outbound digital and/ or outbound phone support· Adept at learning new technologies· Microsoft Office skills required· Five9 call center skills preferred· Ada chatbot experience preferred· Microsoft Dynamics experience preferredOther Requirements:Ability to multi-task and work efficiently.Excellent verbal and written communication skillsAcute active listening skillsDemonstrates empathy, respect and awareness of the needs of our Learners· Must report to site at least three days per week· When working from home, access to consistent, adequate internet connectivity is requiredSpanish fluency preferredAbout Us:At Penn Foster Group, we are transforming online learning to help learners by uniting Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market.Equal Employment Opportunity:We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in.What We Offer:We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.

Join Our Team at Healthy Living at Home in Salem!Are you a compassionate and dedicated Registered Nurse seeking a fulfilling opportunity in home health care? Look no further! Healthy Living at Home is expanding, and we're in search of a passionate Home Health RN to join our team. As an integral part of our growing organization, you'll have the opportunity to make a meaningful difference in the lives of patients and their families while enjoying a supportive and collaborative work environment.Why Join Us:Flexible scheduling to accommodate your lifestyleCompetitive starting pay of $100k/year, with negotiable rates based on experienceComprehensive benefits package including Medical, Dental, and Vision coverageMileage reimbursement for full-time employees, enabling you to focus on patient careOpen territories in Salem or McMinnville, providing options that suit your preferences and locationRequirements:Graduate of an accredited school of nursingMinimum of one year of recent nursing experience as an RN or LVN/LPNCurrent licensure in the state and CPR/BLS certificationExcellent observation, communication, and problem-solving skillsAbility to meet the physical demands of the job, including prolonged standing and liftingLicensed driver with a reliable, insured automobileDuties:Initiate and revise patient care plans as needed, ensuring individualized careCollaborate with patients and their families to develop goals that promote holistic well-beingProvide compassionate counseling and clear health care instructionsUphold the highest standards of care to enhance patient outcomes and satisfactionIf you're ready to embark on a rewarding career journey and make a positive impact on the lives of others, we want to hear from you! Join us at Healthy Living at Home and become part of a dedicated team committed to delivering exceptional care.Mission Healthcare Family of Companies includes Mission Home Health, Mission Hospice, Moniker Hospice, Healthy Living at Home, Tender Care, Sun Tree, Hands of Hope, Advanced Healthcare Services, One Care and Compass at Home. EOE - M/F/Disabled/Veterans - Reasonable Accommodation It is our business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Be part of providing an exceptional patient experience.At Healthy Living, Portland, respect for everyone is a standard, not an objective. We support each other so we can use our time to do the things that matter inside and outside of work. We genuinely care about the well‐being of others and make a difference by giving our time and resources. We achieve more collectively than we ever could individually.Pay starting at $98,000- $108,000 a year depending on experience!RequirementsLicensed to practice as physical therapist within the state Doctorate or Master (MS) degree in physical therapy;Minimum of one (1) year of experience as a Physical Therapist and current CPR;Must maintain a valid driver’s license, active auto insurance meeting state minimum requirements and an operational vehicle.BenefitsOffering a positive work/life blendTraining and developmentComprehensive insurance plans for medical, dental, and vision coverage (available the 1st day of month following 30 days)Why Apply?The opportunity to positively impact the lives of patients and their familiesExcellent team support and job satisfactionFlexible scheduling for a productive work/life blendMission Healthcare Family of Companies includes Mission Home Health, Mission Hospice, Moniker Hospice, Healthy Living at Home, Tender Care, Sun Tree, Hands of Hope, Advanced Healthcare Services, One Care and Compass at Home.EOE - M/F/Disabled/Veterans - Reasonable AccommodationIt is our business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Are you a compassionate RN looking to make a difference in the lives of patients in the Gresham, OR area? Join the Healthy Living at Home team in Portland and embark on a fulfilling career in home health care!Position: Home Health RNLocation: Gresham, ORType: Full-TimeSalary: Starting at $104,000/yearBenefits: Full benefits package and mileage reimbursementJob Description:- Assess patient and family to determine home care needs- Provide physical assessment and history of illness(es)- Initiate and revise plan of care as needed- Develop care plan with patient and family involvement- Identify discharge planning needs and implement prior to discharge- Counsel patient and family in meeting nursing and related needsRequirements:- Graduate of an accredited school of nursing- Minimum of one (1) year recent nursing experience as an RN or LVN/LPN (per state regulations) preferably in public health, home care, or hospice nursing- Current licensure in state and CPR/BLS certificate- Management experience not required- Excellent observation, verbal and written communication skills, problem-solving skills, basic math skills; nursing skills per competency checklist- Must be a licensed driver with an automobile that is insured in accordance with state/organization requirements and is in good working orderIf you're ready to take the next step in your career and make a meaningful impact on the lives of patients in your community, apply today to join the Healthy Living at Home team!

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United States

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Shift Schedule: Shifts available starting at 4am, 5am, 6am (10 to12-hour days) Experience Level: All levels of experienceWhy should you apply? We invest in you!Be home every night and weekendIndustry-leading health insurance3 Weeks Paid Time Off401k + Company Match100% Paid Tuition, Books & Fees for 135+ education programsDiscounted Stock OptionsYearly boot allowance, uniforms, safety vests and protective eye wear I. Job Summary Safely operates a heavy-duty truck to perform assigned duties on swing routes. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Operates vehicle in accordance with Occupational and Safety Health Act (OSHA) and Department of Transportation (DOT) requirements as well as all local, state and federal requirements and Company expectations for the Fleet; maintains a clean and safe vehicle.Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair.Immediately reports any unsafe situations or service calls to Route Manager or Dispatch before attempting service.Participates and cooperates in all scheduled training, briefings, and meetings as required by Route Manager.Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts.Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed.Notifies Route Manager of any incidents, accidents, injures, or property damage.Notifies Dispatch or Route Manager of issues as prescribed by Service Machine protocol, including blocked containers, potential missed pick-ups or problems that arise on the route.Communicates customer requests or issues to Dispatch or Route Manager.Completely dumps all containers and leaves the customer’s location clean and free of debris. Completes and submits customer tickets when excess yardage must be removed.Positions containers on the customer’s property in a manner that ensures lids are properly replaced, containers are set in an upright position, and containers do not block driveway entrances or traffic.Follows route assignments throughout the day and completes all documentation when checking-in at the end of the route.III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and ExperienceEducation: No education required.Experience: Two (2) years previous experience in a driver position.B. Certificates, Licenses, Registrations or Other RequirementsCommercial Drivers License B (CDL).Eligible to legally work in the United States.Must be atleast 18 years of age.C. Other Knowledge, Skills or Abilities RequiredAcceptable driving record required.V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: outdoors and/or driving a vehicle. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.”

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.I. Job Summary Safely operates a heavy-duty truck to perform assigned duties on transfer routes. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Operates vehicle in accordance with Occupational and Safety Health Act (OSHA) and Department of Transportation (DOT) requirements as well as all local, state and federal requirements and Company expectations for the Fleet; maintains a clean and safe vehicle.Performs pre- and post-trip inspections of assigned vehicle using utilizing standard DVIR (Driver Vehicle Inspection Report); notes all issues on DVIR form for corrective review/repair.Immediately reports any unsafe situations or service calls to Route Manager or Dispatch before attempting service.Participates and cooperates in all scheduled training, briefings, and meetings as required by Route Manager.Works closely with Route Managers to improve route efficiencies and identify problem or unsafe accounts.Performs all duties as scheduled by Route Manager or Dispatch, assisting other company drivers as directed.Notifies Route Manager of any incidents, accidents, injures, or property damage.Notifies Dispatch or Route Manager of issues as prescribed by Service Machine protocol, including blocked containers, potential missed pick-ups or problems that arise on the route.Communicates customer requests or issues to Dispatch or Route Manager.Completely dumps all containers and leaves the customer’s location clean and free of debris. Completes and submits customer tickets when excess yardage must be removed.Positions containers on the customer’s property in a manner that ensures lids are properly replaced, containers are set in an upright position, and containers do not block driveway entrances or traffic.Follows route assignments throughout the day and completes all documentation when checking-in at the end of the route.III. Supervisory Responsibilities This job has no supervisory duties.IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job.A. Education and ExperienceEducation: None required. Experience: No prior work experience required.B. Certificates, Licenses, Registrations or Other RequirementsCommercial Drivers License B (CDL).The CDL is a requirement, therefore, an applicant must be 18 years of age.Successfully complete pre-employment DOT drug screen, physical, and background check, which will include previous employment check, and motor vehicle record review.Acceptable driving record required. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.If this sounds like the opportunity that you have been looking for, please click "Apply.

Field Service Technician-Semiconductor IndustryJob Summary:The onsite Technician will be responsible for installing and providing technical support for HIS designed and built integrated vacuum solutions. You will work as part of an onsite team of technicians to install and commission our products. You will also be required to integrate third party pumps and products into our solutions .HIS Innovations Group is a rapidly growing company in a fast-expanding market. Opportunities for advancement, based on demonstrated leadership and performance, will be available. HIS Innovations employs top level talent, with tremendous potential for learning and growing in the semiconductor industry. Job Responsibilities:Completing daily tasks under the instruction and direction of lead or FSE Installing and verifying operation of customers equipmentInstall third party components onto our integrated systems platform· Collaborate with team members and the Site Lead to ensure customer deadlines are met.· Collaborate with Customer and Engineering groups to coordinate installation activities, service needs and equipment improvement requestsClear and concise communication on customer requests, tasks completed and changes neededMaintain Customer and HIS safety protocolsCompletion of other tasks as assigned by supervisorsJob Expectations:Always friendly and willing to support the customer with any assistance neededAlways be available to address any HIS Innovations Group related issues with the CustomerDocumenting and reporting customer concerns to the appropriate HIS TeamUnpack and inventory shipments, communicate and track all shortages or modifications neededCommunicate with FS Lead on all assigned tasks, keeping team informed on statusProvide detailed problem description, including desired operation and variance along with possible solutions to the problemOvertime and travel may be required as neededSkills Integral to the Job:· Demonstrated ability to understand detailed electrical schematics and mechanical drawings· Demonstrated ability to use hand tools and work safely while in a fast-paced environment· Electrical troubleshooting ability with the appropriate tools· Demonstrated ability to follow written instructions accurately and consistently· Attention to detail with the ability to efficiently multitask· Customer service-oriented approach promoting customer loyalty and timely task completion.Collaboration skills essential for working with customer and HIS engineering teamsA reputation for taking initiative, setting goals, and getting things done

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United StatesAssessment is required to be interviewed for role!

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job DescriptionJob Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Successfully identify and handoff small business leads.Support team initiatives and create an inclusive environmentEducation:High School Diploma/GED (Required)Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required)At least 18 years of ageLegally authorized to work in the United States

The Technical Support Agent will provide technical assistance and support to customers who are experiencing technical difficulties with their products or services. The primary responsibilities of the Technical Support Agent include troubleshooting and resolving technical issues, providing step-by-step instructions to customers, and documenting customer interactions and solutions. The Technical Support Agent will also be responsible for escalating complex issues to higher levels of support and collaborating with other teams to identify and resolve recurring technical problems. Excellent communication skills, both written and verbal, are essential for the Technical Support Agent to effectively communicate with customers and provide clear instructions and troubleshooting guidance. The Technical Support Agent must have a strong technical background and be knowledgeable about the company's products or services in order to provide accurate and efficient support. The ability to remain calm and patient while dealing with challenging customer situations is crucial for the Technical Support Agent to ensure customer satisfaction and maintain a positive customer experience. The Technical Support Agent may also be responsible for training end-users on how to use products or software and conducting software updates or installations remotely. Identifying patterns and trends in customer issues and providing feedback to the product development or technical team for improvement is also part of the Technical Support Agent's role. Overall, the Technical Support Agent plays a vital role in providing timely and effective technical assistance to customers, ensuring their satisfaction and promoting the company's reputation for excellent customer support.

Job Description:As a Technology Researcher in the computer services field, you will be responsible for conducting in-depth research and analysis to identify emerging technologies, industry trends, and potential business opportunities. Your work will contribute to the development of innovative solutions and strategic decision-making within our organization.Responsibilities: Conduct extensive research on technological advancements, market trends, and competitive landscape within the computer services industry. Stay up-to-date with the latest developments in computer hardware, software, networking, cloud computing, artificial intelligence, cybersecurity, and related fields. Evaluate and analyze emerging technologies and their potential impact on our business, clients, and industry as a whole. Collaborate with cross-functional teams to identify technological gaps and propose solutions or improvements to existing systems and processes. Collect and analyze data from various sources, including research papers, industry reports, patents, and technology conferences, to support strategic decision-making. Generate detailed reports, whitepapers, and presentations to communicate research findings, insights, and recommendations to stakeholders and senior management. Collaborate with internal teams to provide technical expertise and guidance in the development of new products, services, and solutions. Participate in brainstorming sessions and contribute innovative ideas to drive technological advancements and maintain a competitive edge. Foster relationships with external partners, research institutions, and industry experts to leverage external expertise and stay informed about cutting-edge technologies. Continuously monitor industry trends, competitive landscape, and regulatory changes that may impact our business, and provide proactive recommendations to adapt accordingly.Requirements: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. A strong academic background is preferred. Proven experience in technology research, analysis, or a related role within the computer services industry. Solid understanding of computer hardware, software, networking, and emerging technologies. Excellent research and analytical skills with the ability to gather, interpret, and synthesize complex information from multiple sources. Strong written and verbal communication skills to effectively convey research findings and recommendations to both technical and non-technical stakeholders. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Detail-oriented with strong organizational and project management skills. Demonstrated ability to think critically, solve problems, and generate innovative ideas. Familiarity with research methodologies, data analysis tools, and industry databases. Passion for technology and a continuous learning mindset to keep up with the rapidly evolving landscape.